Cigna Envoy® App Reviews

The worst app ever!

This app is amazing, usually I take around 1 minute to claim an doctor or hospital bill.

Better than expected. Easy to use and navigate. Great app!

Very easy to upload documents and submit claims. However, difficult to track progress of submitted claims as there is no reference to the amount or description of claim, only An obscure reference number

All I can say is horrible. Cant you introduce adding ID cards to Wallet. Claims details are difficult to understand.

At first sight, version 2.0 seems VERY slow. As well it requires several clicks to get claims information. I would prefer very handy straight forward immediate list of claims + clear status.

Sometimes you cant access the data. Very slow. Timeout error.

"Unable to log in" since 4 weeks, even helpline could not solve...

Email function is clunky and limited additional information available other than whats in the insurance card

App is online for quite sometime now and no improvement so far... I want 2 things; 1- online claim with add photo option so receipts, invoices can be attached, 2- cannot see any detail of the claims in process, please provide more detail lines like which hospital which symptoms etc.. Thanks..

Low resolution. Card number ID isnt correct. No Touch ID. No export to passbook.

The worst App I have ever used. Four times out of five does not load data from claims and it is impossible to search for a healthcare provider. And from China does not work without Vpn: ridiculous. Really you can not do better?

ID Cards dont load The light grey tiny letters are really hard to read.

Easy to use and convenient. I can easily find doctors in my area. Cigna Rocks!

I like this app

This app would be great if I could submit a claim with it. That function should have been enabled prior to releasing this app. Hence the low rating.

I like that I am able to search for doctors globally.

Nice app and pretty responsive.

Thank you Cigna for providing this very good app. I was able to get all the information from this.

Great idea to have an app but without being able to submit a claim on it, its not very useful. Would love to see an update soon that has that feature along with using the smartphone camera to upload receipts in the app. Hope it happens soon.