Cigna Envoy® app for iPhone and iPad
4.0 (
960 ratings )
Health & Fitness
Developer:
Cigna Corporation
Free
Current version:
3.5.0, last update: 4 years ago
First release : 08 Apr 2014
App size: 114.79 Mb
The Cigna Envoy® app is designed for Cigna Global Health Benefits® customers to manage health benefits and submit claims anywhere. You’re mobile, so are we. Features available are based on the coverage you have with Cigna Global Health Benefits for our global travelers.
For myCigna users, please download the myCigna app.
The Cigna Envoy® app delivers simplified, intuitive, and self-service features on the go.
Key features:
• Registration and option to enable two-factor authentication
• Multiple languages allowing you to choose your preferred language
• Submit and view your claims
• View and Print ID cards for the entire family
• Find health care providers and facilities
• Pharmacy Access
• Contact Cigna through a secure mailbox
Pros and cons of Cigna Envoy® app for iPhone and iPad
Cigna Envoy® app good for
This app is amazing, usually I take around 1 minute to claim an doctor or hospital bill.
Very easy to upload documents and submit claims. However, difficult to track progress of submitted claims as there is no reference to the amount or description of claim, only An obscure reference number
Some bad moments
All I can say is horrible. Cant you introduce adding ID cards to Wallet. Claims details are difficult to understand.
At first sight, version 2.0 seems VERY slow. As well it requires several clicks to get claims information. I would prefer very handy straight forward immediate list of claims + clear status.
Sometimes you cant access the data. Very slow. Timeout error.
"Unable to log in" since 4 weeks, even helpline could not solve...
Email function is clunky and limited additional information available other than whats in the insurance card
App is online for quite sometime now and no improvement so far... I want 2 things;
1- online claim with add photo option so receipts, invoices can be attached,
2- cannot see any detail of the claims in process, please provide more detail lines like which hospital which symptoms etc..
Thanks..
